Your personal data is fully secure at 499com. This privacy policy clearly outlines what information we collect, why we collect it, and how it is kept safe — all straightforward, with no fine print.
An overview of our commitments and measures to protect your privacy at 499com
All your data is stored in encrypted form on our servers. Only authorized personnel can access it, and only for specified purposes.
Our platform undergoes regular third-party cybersecurity audits. DDoS protection and firewalls remain active at all times.
Card or bank details are never stored on our servers. All payments are processed through PCI DSS-compliant gateways.
Only the information necessary to provide our services is collected. We do not ask for unnecessary personal data.
Your personal information is never sold or rented to marketers or third parties. It is not shared externally except where legally required.
You have full rights to view, correct, or delete your data. Submit a request to support at any time and action will be taken within 24 hours.
Welcome to 499com. We understand that sharing personal information online can feel uncertain — and that's completely normal. That's exactly why we've written this Privacy Policy in plain, simple language, so you always know how your data is being used.
499com places the highest importance on the privacy of users in Bangladesh. Our Privacy Policy is built in accordance with international data protection standards. By using the 499com website or app, you are considered to have accepted this Privacy Policy.
Our Commitment: Your data will never be sold, used for advertising, or used for any unnecessary purpose without your consent.
This Privacy Policy of 499com Terms & Conditionsread alongside it, you'll get the full picture. If you have any questions, our support team is always ready to help.
499com only collects information that is necessary to run our services properly. Full details are provided in the table below:
| Data type | What information | When We Collect It |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Payment Information | Mobile banking number (Mobile Pay/Nagad/Rocket) | During Transactions |
| Device Information | IP address, browser type, operating system | While using the platform |
| Gaming Information | Betting history, win/loss records, game preferences | During gameplay |
| Cookies & Logs | Session cookies, usage patterns, click data | While Browsing the Site |
Please Note: 499com never stores your full bank account number, card number, or PIN. All payments are processed exclusively through secure gateways.
The information we collect is used solely for specific purposes — never beyond what it was intended for.
499com uses industry-leading technology to keep your data secure. Our servers are housed in protected data centers with 24/7 security monitoring.
Data retention — your data is kept for as long as your account remains active, and for a further period after closure as required by law. It is then securely deleted.
499com never sells your personal data or shares it with third parties for advertising purposes. However, limited information may need to be shared in certain specific circumstances:
Rest assured: Before sharing any data with third parties, their privacy practices are evaluated. We only work with trusted and secure partners.
The 499com website and app use cookies. Cookies are small files stored in your browser that help improve your experience.
You can disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the site. A cookie consent prompt is shown on your first visit.
You have full control over your personal information. Your key rights are outlined in detail below:
You can find out exactly what information we hold about you.
You have the right to correct any inaccurate or outdated information.
You may request deletion of your data when closing your account.
You may request that your data be restricted in certain circumstances.
You can download your data in a standard format.
You can withdraw your consent to marketing communications at any time.
How to Submit a Request: To exercise any of the rights listed above support@499com.biz Email us and we will respond within 3 business days.
499com is strictly for adults (18+). We do not knowingly collect information from minors.
A Note for Parents: Keep parental controls enabled on your devices and educate your children about online safety.
499com may update this Privacy Policy as needed. Any changes will be reflected by an updated date at the top of the page, and significant changes will be communicated to your registered mobile number or email.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We take every complaint seriously.
View FAQ: Visit our FAQ Page Check there first — you'll find answers to most questions.
Your data is protected, your payments are secure — all that's left is to enjoy the games. Join today and claim your welcome bonus.